1. Definitions
1.1 Trail Scout by BigFeat Events means Claire Powell and Chris McNeill, 31 Beaulieu Rd, Hamble, Southampton Hants, SO31 4JL info@bigfeatevents.com
1.2 Guest means the person for whom Trail Scout by BigFeat Events has agreed to provide the trip for.
1.3 Trip Cost means the amount in £ stated on the booking form, being the cost to the Guest of the trip.
1.4 Information Document means the information provided by Trail Scout by BigFeat Events which sets out and provides details of the trip.
2. Liability
2.1 Trail Scout by BigFeat Events will provide the trip using reasonable skill and care.
2.2 Where any part of the trip is provided by any third party, Trail Scout by BigFeat Events will use reasonable skill and care in selecting such other third party, but shall not be liable to the Guest for the performance of the third party and/or for any loss or damage, whether of a personal nature or to the Guests possessions, caused by the third party.
2.3 The trip by its very nature has inherent risks of personal injury and damage to health, which the Guests recognises and accepts in joining the trip.
2.4 The Guest travels and takes part in the trip entirely at his or her own risk and Trail Scout by BigFeat Events shall not be liable to the Guest by reason of any representation or implied warranty, condition or other term, or any duty, in contract or common law, for any loss of profit or any consequential loss of any kind howsoever caused and whether caused by Trail Scout by BigFeat Events or any other party engaged by Trail Scout by BigFeat Events to assist in the trip.
2.5 Trail Scout by BigFeat Events gives no warranty as to the ultimate success or otherwise of the trip, as this can be dependent upon numerous external factors, such as weather or mountain conditions, over Which Trail Scout by BigFeat Events has no control.
2.6 Trail Scout by BigFeat Events shall not be liable for any delay to or cancellation of the trip due to any reasons beyond its control, or for any damage to the Guests property however caused.
2.7 The liability of Trail Scout by BigFeat Events Trip Cost.
3. Insurance
3.1 The Guest agrees to take out adequate insurance at his own expense and will provide a copy of his/her insurance schedule as evidence to Trail Scout by BigFeat Events that such insurance has been taken out by him/her for the trip.
3.2 The Guest shall be fully responsible for ensuring that the insurance taken out by him/her covers all the risks which the Guest and Trail Scout by BigFeat Events, considers are necessary to be covered in respect of the trip inclusive of all travelling associated with the trip. Repatriation cover is an essential requirement for all Guests.
4. Payments
4.1 The Guest shall pay the Trip Cost to Trail Scout by BigFeat Events
4.2 The Trip Cost includes significant elements that are payable by Trail Scout by BigFeat Events in currencies other than sterling. These elements are priced using an exchange rate of £1 to €1.17 as applicable. If exchange rates or operational costs change by more than ± 5%, then Trail Scout by BigFeat Events reserves the right to amend the cost accordingly, either upwards or downwards as required.
4.3 A deposit of £145 shall be paid to Trail Scout by BigFeat Events at the time of booking.
4.4 Payment of the final balance of the Trip Cost is due 10 weeks prior to the commencement date of the Trip.
4.5 All monies paid in advance of the Trip will be held by Trail Scout by BigFeat Events.
5. Cancellation Policy
In the event of the Guest cancelling and/or withdrawing from the Trip for any reason whatsoever (except solely cancellation by Trail Scout by BigFeat Events), the following shall apply:
5.1 Following payment of the deposit, the deposit will be fully non-refundable in all circumstances.
5.2 If the Guest cancels or withdraws more than 10 weeks before the Trip start date, a full refund less the deposit will be given.
5.3 If the Guest cancels or withdraws less than 10 weeks before the Trip start date, no refund will be given.
5.4 If it becomes impossible or inadvisable to run a Trip, or to travel to a Trip, either for Trail Scout by BigFeat Events staff or for any Trip participants, due to events beyond our control, Trail Scout by BigFeast Events reserves the right to cancel a Trip and withhold monies paid to cover irrecoverable costs incurred to date. Trip participants should ensure they are insured for such eventualities. Examples of events beyond our control are: war, threat of war, riots, civil disturbances, epidemics and pandemics, terrorist activity or its consequences, industrial disputes, natural or nuclear disasters, fire, health risks, unavoidable and unforeseeable technical problems with transport, closed or congested airports or ports, actual or potential severe weather conditions, the imposition of sanctions or other Governmental action and any other similar events.
5.5 Trail Scout by BigFeat Events will not cover loss of any travel costs or other personal costs in the case of cancellation of a trip. Therefore, you MUST ensure you have adequate travel insurance for the duration of your travels.
6. Change of itinerary
Trail Scout by BigFeat Events reserves the right to make changes to the itinerary of the Trip, before or during the Trip, if this becomes necessary for any reason.
7. Disclaimer
These terms and conditions and the signed disclaimer together represent the entire agreement between the parties and together supersede any other offers, representations, agreements or the like whether written or oral and may not be varied except in writing between the parties. Should any part of these terms and conditions and the disclaimer be held unenforceable in law then that part may be omitted, and the rest of the terms and conditions and the disclaimer shall still apply. The law of these terms and conditions and the disclaimer is English Law and the English Courts shall have exclusive jurisdiction regarding all matters arising from them.
Disclaimer by Customer:
I (the Guest) confirm that I am over the age of 18.
I confirm that I have read and understood the Terms and Conditions of Trail Scout by BigFeat Events as provided which, together with the provisions of this Disclaimer, comprise the entire agreement between myself and Trail Scout by BigFeat Events in respect of the Trip.
I agree to be bound by and obey all rules, regulations, terms and conditions specified by Trail Scout by BigFeat Events during all aspects of my participation or involvement with the Trip including, without limitation, everything contained within this Disclaimer, the Terms and Conditions of Trail Scout by BigFeat Events and any other applicable safety rules as may be specified from time to time.
I acknowledge that I owe a duty to myself and others whilst engaging in the Trip to ensure that I do not take any action or step or do or fail to do anything to endanger my safety and/or the safety of others.
I confirm that I will not attempt to repair, modify or tamper with any equipment provided to me for any purpose whilst engaging in the Trip. I further confirm that I will comply with all instructions and any directions issued by Trail Scout by BigFeat Events or any other authorised leader in relation to the safe and proper use of such equipment.
I acknowledge that engaging in the Trip can be physically and mentally demanding and may place me at risk of physical and/or mental harm. I confirm that I am in good health and know of no reason, physical or mental, why I should be unable to participate in the Trip and engage in the activities comprised therein or would otherwise be advised by a competent medical professional not to engage in the Trip.
I acknowledge that engaging in the Trip may be dangerous and may place me and my fellow team members at risk of physical and/or mental harm. I therefore recognise that my participation in the Trip is entirely at my own risk and that I will assume all risks of loss, damage, injury or death which may arise and/or be sustained.
I acknowledge that, if for any reason I choose to abandon from the trip, I must notify the Leader responsible for myself as soon as possible. Any mode of transportation, (for example taxis, public transport or cable car lifts) along with any subsequent accommodation required and food as a result of departure from the trip early, shall be paid for by the Guest.
I acknowledge that no guarantee can be given that the Trip will achieve its ultimate goal as this can be affected both by personal factors, such as my health and physical ability, and also by external factors, such as weather and mountain conditions.
I confirm that Trail Scout by BigFeat Events is entitled at any time and for any reasonable reason to refuse to allow me to continue to participate in the Trip.
I acknowledge and agree that I will not hold Trail Scout by BigFeat Events or any other company which Trail Scout by BigFeat Events has engaged to assist in the Trip (together the “Parties”) liable for any illness, loss, injury or death sustained before, during or after my participation in the Trip and that I irrevocably indemnify and hold the Parties harmless from and against all costs and expenses (including legal costs), actions, proceedings, claims, demands and damage arising from a breach by myself of the undertakings contained herein or arising from any act or omission of myself.
Without prejudice to the above, I further acknowledge and agree that under no circumstances will any of the Parties be liable for any actual or alleged indirect loss or consequential loss howsoever arising suffered by myself or any other and/or related third party (including my employer if applicable) including, but not limited to, loss of earnings, profits, business, opportunity or any other sort of economic loss. If for any reason I choose to abandon from the trip, I must notify the Mountain Leader responsible for myself as soon as possible. Any mode of transportation, (as an example taxis, public transport or cable car lifts) along with any subsequent accommodation required and food as a result of departure from the trip early, shall be paid for by the Guest.
I confirm that I understand the necessity to take out adequate insurance, to cover both personal injury and property, at my own expense in order to participate in the Trip, especially to cover the needs of air rescue and repatriation from any location connected with the Trip, and that I will be solely responsible for obtaining and maintaining such insurance to cover all relevant risks of my participation in the Trip.
I understand that if I decide for whatever reason to deviate from the programme provided by Trail Scout by BigFeat Events, then they won't be liable for any issues arising.
Acceptance Conditions; I confirm that I understand that all and any monies paid to Trail Scout by BigFeat Events are non- refundable (except at the sole discretion of Trail Scout by BigFeat Events) should I be unable to or decide for any reason not to participate in or continue with the Trip, or should I fail to arrive at the notified Trip meet place, and that I am responsible for taking out any necessary insurance to cover against any loss incurred by me due to my having to cancel or withdraw from the Trip and/or not being able to participate in or continue with the Trip for any such reasons.
I confirm that it is my responsibility to arrange and pay for all travel costs and accommodation (except as expressly stated as included within the Trip Cost) and to ensure that I arrive at the notified Trip meet place by the date and time designated. If I arrive late, then it will be entirely my responsibility and at my cost if I choose to attempt to join the Trip late. I confirm that it is my responsibility to take out all necessary insurances against all and any matters relating to such travel including, without limitation, insolvency of any flight provider, cancelled flights and delays, and loss of and damage to my property.
I, hereby acknowledge that I have read and understand the above Trail Scout by BigFeat Events Terms and Conditions and Trail Scout by BigFeat Events Disclaimer.
Trail Scout by BigFeat Events
January 2025